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Privacy Policy

M.M. Grinnan Company respects your privacy and is committed to protecting it. We recognize the increased importance of electronic commerce and the growth of the Internet as a part of everyday business transactions. That’s why we maintain strict internal policies concerning your privacy. M.M. Grinnan Company provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used.

Questions regarding this statement should be directed to info@mmgrinnan.com . We’ve structured our Web Site so that, in general, you can visit M.M. Grinnan Company on the Web without identifying yourself or revealing any personal information.

However, M.M. Grinnan Company may ask you to register and provide information that personally identifies you, including when you register as a customer or purchase a product/service from *Company Name*, download white papers, subscribe to email newsletters, or respond to a marketing campaign. The information gathered is used to enhance the user experience on our site and to identify frequent visitors.

We make this Privacy Policy notice readily available on our home page.

1. Site covered by this Privacy Statement

mmgrinnan.com

2. Types of information we collect

We may collect information from the following sources:

  • Applications, questionnaires and other forms you submit, such as your name, address.
  • Web-based tools when you visit our Web sites, such as “cookies”

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting

Personal information

Personal information is information that is associated with your name or personal identity. M.M. Grinnan Company uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, it will be used only to support your customer relationship with M.M. Grinnan Company. We will not sell, rent or lease your personal information to others.

On mmgrinnan.com, you can access products or services, request information, subscribe to marketing or support materials, register yourself or your M.M. Grinnan Company products. The types of personal information you provide to us on these pages may include name, address, phone number, email address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

To personalize our Web Site, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

We have safeguards to keep information confidential and secure:

We have up-to-date physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft.

We restrict access to information about you to only those employees who need to know that information to provide products or services to you.

We train our employees on these security procedures, and we conduct regular audits to check on compliance with the procedures.

How we use your information

M.M. Grinnan Company uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete an application or order, to communicate with you, to provide service and support, to personalize promotional offers and Credit card information is used only for payment processing and fraud prevention. When you provide us with a credit card number (and other sensitive information), M.M. Grinnan Company will take commercially reasonable steps to protect this information through a secure connection with your web browser. Credit card numbers are only used for payment processing and are not retained for marketing purposes.

Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or M.M. Grinnan Company and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

Personal data given may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about mmgrinnan.com usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5. Who we share your information with

M.M. Grinnan Company will not sell, rent or lease your personal information to others. M.M. Grinnan Company will not share your personal information with third parties except in responding to your requests for products or services. M.M. Grinnan Company contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of M.M. Grinnan Company and may not use it for any purpose other than to carry out the services they are performing for M.M. Grinnan Company. These service providers may change or we may contract with additional service providers to better accommodate our customers. M.M. Grinnan Company will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

M.M. Grinnan Company could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, M.M. Grinnan Company will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

Your privacy preferences and opting out
Non-subscription services

M.M. Grinnan Company will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages.

You may tell us not to:

  • Disclose information about you outside our corporate group of companies, except we may disclose information as required or permitted by law.
  • Disclose credit data about you within our corporate group of companies; we do not disclose credit data outside our corporate group of companies.
  • Solicit you by mail, telephone, or email for products and services that are not directly related to your account and that are outside our regular communications with you (such as your monthly statement, customer service emails, or when you call our customer service center).

Non-subscription services

To opt-out of receiving communications you have expressly requested (such as email
newsletters, software updates, etc.), email us at info@mmgrinnan.com.

PRIVACY AND SECURITY TIPS

Protect your information: Never give your Social Security number or personal credit information over the phone unless you initiate the call. Keep your personal identification number (PIN) and password in a safe place. Try to memorize your PIN and password and do not write them down with your account information.

Destroy or securely store your account records: Tear or shred receipts, bank statements, and unused credit card offers. Keep billing statements and other account-related documents in a safe place.

Regularly review your credit report: Order a copy of your credit report at least once per year and report any mistakes to the credit bureau agency and the creditor reporting the information. Keeping your credit report error free is important. Sometimes, there is a small fee for ordering your credit reports, but if you’ve been denied credit within the last 60 days, the credit report is free.

The three national credit bureau agencies are:

Check your billing statements: Review your statements thoroughly. Call all your creditors immediately if you notice incorrect transactions.

If you lose your credit card: Call all of your creditors immediately if you lose your credit card or suspect that someone has stolen your account information.

If you think you have been a victim of identify theft, contact your local government agency for additional information regarding your rights.

9. Access to and accuracy of your information

M.M. Grinnan Company strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of *Company Name*’s Web Sites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.

10. Keeping your information secure

M.M. Grinnan Company is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, M.M. Grinnan Company has in place appropriate physical and managerial procedures to safeguard the information we collect.

Credit card numbers are used only for processing payment and are not used for other purposes.

12. Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to info@mmgrinnan.com.

1A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.*Company Name*.org/ is the URL for *Company Name*’s home page.

2An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.